Dear Bob ...You've written recently about the desirability of "chunking" business change into small increments, including coining a new name -- "Agile Business Change" (ABC) -- for a methodology you haven't fully developed yet. [See "Fruitful business change," 5/26/2008 and "A business change cornucopicolumn," 6/2/2008 in Keep the Joint Running - Bob.]My question: Haven't you simply reinvented kaizen -- Toyota's business practice of encouraging continuous, incremental improvement? Why the big fuss over an old idea?- SkepticDear Skeptic ...You're right that they're similar. I don't think they're the same thing though: Kaizen is about improving the current state. I'm looking for...
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